These Terms of Service constitute a legally binding agreement between you and IndexHub, Inc. (together with its affiliates, “Tracecat”, “we,” “our” or “us”) governing your use of the website at www.tracecat.com (the “Site”), the documentation, MCP catalog and other materials we make available through or in connection with the Site (the “Documentation”), and the hosted Tracecat platform that we operate and make available over the internet (the “Cloud Service”), including any free trial of the Cloud Service. The Site, the Documentation and the Cloud Service are together the “Services”.
Business use only. The Services are designed and offered for business and professional use by organizations and their personnel. They are not offered for personal, family or household purposes.
Relationship to a signed agreement. If you and Tracecat have entered into a separate written agreement governing your use of the Cloud Service or of our software, for example a cloud service agreement, a master subscription agreement or an order form, that agreement governs that use and prevails over these Terms of Service to the extent of any conflict. These Terms of Service continue to govern your use of the Site and the Documentation.
Open source software. The Tracecat software that we distribute as open source is licensed to you under the GNU Affero General Public License v3.0 and not under these Terms of Service. Nothing in these Terms of Service limits, conditions or adds to your rights under that license when you obtain and self-host that software.
YOU ACKNOWLEDGE AND AGREE THAT, BY CLICKING ON THE “I AGREE” OR SIMILAR BUTTON, REGISTERING FOR AN ACCOUNT, ACCESSING OR USING THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.
These Terms of Service are effective as of the date you first click “I agree” (or similar button or checkbox) or use or access the Services, whichever is earlier. If you accept or agree to these Terms of Service on behalf of your employer or another legal entity, you represent and warrant that (i) you have full legal authority to bind your employer or such entity to these Terms of Service; (ii) you have read and understand these Terms of Service; and (iii) you agree to these Terms of Service on behalf of the party that you represent. In such event, “you” and “your” will refer and apply to your employer or such other legal entity.
Any personal data you submit to us or which we collect about you is governed by our Privacy Policy (“Privacy Policy”), available at www.tracecat.com/privacy. You acknowledge that by using the Services, you have reviewed the Privacy Policy. The Privacy Policy is incorporated by reference into these Terms of Service and together form and are hereinafter referred to as this “Agreement.”
PLEASE READ SECTION 9 (WARRANTIES, DISCLAIMERS AND LIMITATION OF LIABILITY) AND SECTION 10 (INDEMNIFICATION) CAREFULLY. THEY LIMIT OUR LIABILITY TO YOU AND ALLOCATE RISK BETWEEN US. SECTION 11 CONTAINS A WAIVER OF THE RIGHT TO A TRIAL BY JURY.
Our Services
Welcome to Tracecat. Tracecat is an open-core workflow automation and case management platform for security teams. Security teams use Tracecat’s click-and-drag builder and AI case management features to orchestrate security alerts and automate investigations.
We make the Cloud Service available as a hosted subscription and may also make it available as a free trial. Unless we agree otherwise in writing, a free trial is limited to ninety (90) days, 25,000 workflow executions per month and ten (10) authorized users. You may use production data during a free trial. Exceeding a usage limit during a free trial is not, by itself, a breach of these Terms of Service. We may limit usage above those limits, or request that you move to a paid subscription.
We give no support commitment and no service level commitment during a free trial, and we may suspend or end a free trial at any time. When a free trial ends, we handle your data as described in Section 3.
1. Account, Password, Security
You must register with Tracecat and create an account to use the Services (an “Account”) and as part of that process you will be requested to provide certain information, including without limitation your name, full address, phone number and email address.
By using the Services, you agree to provide true, accurate, current and complete information as prompted by the registration process and to maintain and promptly update the Account information to keep it accurate, current and complete.
You may permit your employees and contractors to use the Services under your Account as authorized users. You remain responsible for their use of the Services and for their compliance with these Terms of Service. You are responsible for maintaining the confidentiality of any login, password and Account number provided by you or given to you by Tracecat for accessing the Services.
You are solely and fully responsible for all activities that occur under your password or Account, even if not authorized by you. Tracecat has no control over the use of any user’s Account and expressly disclaims any liability derived therefrom.
Should you suspect that any unauthorized party may be using your password or Account or you suspect any other breach of security, you agree to contact Tracecat immediately.
If you register on behalf of an organization, that organization is the contracting party for the purposes of these Terms of Service and is responsible for every Account opened under it. Your Account is not transferable to any other person or account. You must immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of our security.
2. Billing and Payment
Tracecat invoices fees in accordance with the applicable order form or statement of work. Subscription fees are invoiced in advance; usage/overage and services or approved expenses are invoiced in arrears. Invoices are due net 30 days from the invoice date and payable by ACH or wire transfer to the remit details on the invoice (or another method expressly agreed in writing). No fees are payable for a free trial.
3. Customer Data
“Customer Data” means the data, content, configurations and credentials that you or your authorized users submit to or generate in the Cloud Service, including the inputs you provide to our AI and agent features (“Inputs”) and the outputs those features return to you (“Outputs”).
As between you and Tracecat, you own and retain all right, title and interest in and to Customer Data, including all Inputs and Outputs. These Terms of Service do not transfer to us any ownership of Customer Data. To the extent we acquire any right, title or interest in Outputs, we assign that right, title and interest to you.
We use Customer Data only to provide, secure and support the Services for you. We do not use Customer Data to train, fine-tune, develop or improve any artificial intelligence or machine learning model, whether ours or a third party’s. This applies equally to Inputs, Outputs and anything derived from Customer Data, including corrections and logs. We do not sell, license or otherwise make Customer Data available to any third party except to the service providers we use to operate the Cloud Service and as described in the Privacy Policy, and we do not use Customer Data for our own product, marketing or commercial purposes.
We collect operational, service and security telemetry about how the Cloud Service is used, such as configuration, usage volumes, latency and error rates, and we use it to operate, secure and support the Cloud Service. That telemetry contains no and is not derived from Customer Data, Outputs, or substantive content from your Inputs. We never use telemetry to train a model.
Where Customer Data includes personal data, you are the controller (or, under United States state privacy laws, the business) and we act as your processor (or service provider). We process personal data only on your documented instructions, which these Terms of Service and your configuration of the Cloud Service constitute, and we do not sell or share personal data or retain, use or disclose it for any purpose other than performing the Cloud Service for you. Our data processing addendum, available at www.tracecat.com/dpa, applies to that processing, forms part of these Terms of Service and takes effect when you accept these Terms of Service, with no separate signature required. If you and Tracecat sign a separate data processing agreement covering the Cloud Service, that agreement applies instead.
Where the Cloud Service offers a choice of hosting region, we store Customer Data in the region you select, and our support access, logging and ancillary processing of Customer Data also stay in that region.
We maintain administrative, technical and physical safeguards designed to protect Customer Data against unauthorized access, loss or disclosure. Information about our security controls is available at trust.tracecat.com.
You may export Customer Data from the Cloud Service at any time while your Account is active, and for thirty (30) days after your free trial or Account ends. We delete Customer Data from production systems within thirty (30) days after the end of your free trial or Account, and within thirty (30) days after you ask us to delete it. Residual copies in routine backups are deleted on our ordinary backup cycle, which does not exceed thirty (30) days, and remain subject to these Terms of Service until deleted.
You are responsible for Customer Data and for the means by which you acquire it. You represent that you have all rights, consents and lawful bases necessary for us to process Customer Data as described in these Terms of Service.
4. Your Representations and Acceptable Use
You represent and warrant that:
- You are eighteen (18) years of age or older
- You are capable of entering into binding contracts
- You have the right, authority and capacity to enter into this Agreement and abide by its terms
- Where you enter into this Agreement on behalf of a company or other organization, you have authority to act on behalf of that entity and bind it to this Agreement
You further represent and warrant that:
- You have read, understand and agree to be bound by these Terms of Service and the Privacy Policy
- You will act in accordance with any applicable local, state, or federal law or custom and in good faith
You agree not to engage in prohibited activities including:
- Copying, distributing, or disclosing any part of the Services in any medium other than as allowed
- Using any automated system to access the Services
- Transmitting spam, chain letters, or attempting to phish or scrape
- Attempting to interfere with or compromise system integrity or security
- Violating any international, federal, provincial or state regulations
- Uploading invalid data, viruses, worms, or other software agents
- Infringing upon intellectual property rights
- Impersonating another person or conducting fraud
- Harassing, insulting, harming, or threatening other users or staff
- Attempting to decipher, decompile, or reverse engineer any software
- Bypassing security features or measures
- Attempting to access unauthorized Accounts or collect personal information
The Cloud Service can execute automated actions against systems you connect to it. You may use those capabilities only against systems and accounts that you own or are expressly authorized to access and act upon, and only in compliance with applicable law and the terms that apply to any Third-Party Services you connect. You may not use the Services to conduct unauthorized scanning, intrusion, credential testing, denial-of-service activity or any other action against a system or account you are not authorized to access.
You may not use the Services in violation of applicable export control or economic sanctions laws, and you represent that you are not located in, and are not acting on behalf of any person located in, a country or territory subject to comprehensive sanctions.
5. Termination and Suspension
Unless otherwise agreed to in writing between you and Tracecat, either party may terminate these Terms of Service for any or no cause, at any time.
You may cancel and delete your Account at any time by either using the features on the Services to do so (if applicable and available) or by written notice to privacy@tracecat.com.
After cancellation, you will no longer have access to your Account, your profile or any other information through the Services. Sections 2 (Billing and Payment, as to amounts accrued before termination), 3 (Customer Data), 7 (Intellectual Property Rights), 8 (Confidential Information), 9 (Warranties, Disclaimers and Limitation of Liability), 10 (Indemnification), 11 (Dispute Resolution), 12 (Governing Law) and 14 (General Provisions) survive termination.
We reserve the right to refuse the Services to anyone for any reason at any time. Tracecat may terminate or limit your right to use the Services in the event that we are investigating or believe that you have breached any provision of this Agreement.
If Tracecat terminates or limits your right to use the Services, you are prohibited from registering and creating a new Account under your name, a fake or borrowed name, or the name of any third party.
Tracecat reserves the right to modify or discontinue all or any portion of the Services. If we discontinue the Cloud Service, or materially reduce its core functionality, we will give you at least thirty (30) days’ advance notice by email and by a notice on the Site.
Following termination or cancellation of your Account, we handle Customer Data as described in Section 3, including the thirty (30) day export window and the deletion and backup timescales set out there.
6. Third-Party Websites, Services, and Accounts
The Services may contain links (such as hyperlinks) to or integrations with third-party websites, applications, application programming interfaces, plugins, connectors, Model Context Protocol (MCP) servers, artificial intelligence and machine learning models and the providers that host them, and other products or services (“Third-Party Services”). Such links or integrations do not constitute endorsement by Tracecat or association with those Third-Party Services, their content or their operators.
Such links are provided as an information service, for reference and convenience only. Tracecat does not control any Third-Party Services, and is not responsible for their availability, accuracy, content, advertising, products, or services.
It is your responsibility to evaluate the content and usefulness of the information obtained from Third-Party Services. You acknowledge and agree that Tracecat is not involved in the creation or development of Third-Party Services and disclaims any responsibility for them.
The use of Third-Party Services is governed by the terms and conditions of use and privacy policies of the parties that provide them. You access Third-Party Services at your own risk.
As part of the functionality of the Services, you may link your Account with online accounts you may have with third-party service providers (each such account, a “Third-Party Account”). You represent that you are entitled to disclose your Third-Party Account login information to Tracecat and/or grant Tracecat access to your Third-Party Account without breach of any terms. You are responsible for the credentials you supply to us for those accounts and for the scope of access you grant. We use them only to perform the integrations you configure, and we treat them as your Confidential Information (as defined in Section 8).
PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY PROVIDERS.
7. Intellectual Property Rights
All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, trademarks, logos, typefaces and other content (collectively “Proprietary Material”) that users see or read through the Services is owned by Tracecat, excluding Customer Data.
Proprietary Material is protected in all forms, media and technologies now known or hereinafter developed. Tracecat owns all Proprietary Material, as well as the coordination, selection, arrangement and enhancement of such Proprietary Material as a collective work under the United States Copyright Act.
You may not copy, download, use, redesign, reconfigure, or retransmit anything from the Services without Tracecat’s express prior written consent.
The service marks and trademarks of Tracecat, including without limitation Tracecat and Tracecat logos, are service marks owned by Tracecat. Any other trademarks, service marks, logos and/or trade names appearing via the Services are the property of their respective owners. We will not use your name, logo or trademarks in our marketing or publicity without your prior written consent.
You may choose to or we may invite you to submit comments, ideas, or feedback about the Services (“Feedback”). By submitting any Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Tracecat under any fiduciary or other obligation, and that we are free to use the Feedback in any manner and medium, and for any purpose, without any additional compensation to you.
8. Confidential Information
“Confidential Information” means information disclosed by one party (the “Discloser”) to the other (the “Recipient”) that is designated as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure. Customer Data is your Confidential Information. The non-public elements of the Services and the Documentation, and our security, technical and pricing information, are our Confidential Information. The telemetry described in Section 3 contains no Customer Data and is not your Confidential Information.
Each party will use the other’s Confidential Information only to perform these Terms of Service, will not disclose it to anyone except its employees, contractors and professional advisers who need it and are bound by confidentiality obligations at least as protective as these, and will protect it with at least reasonable care.
Each party will promptly notify the other in writing of any circumstances that may constitute unauthorized disclosure, transfer or use of the other’s Confidential Information.
Confidential Information does not include information that is or becomes public through no fault of the Recipient, was known to the Recipient without restriction before disclosure, is received from a third party without restriction, or is independently developed without use of the Discloser’s Confidential Information.
If the Recipient is required by law, regulation or legal process to disclose Confidential Information, it may do so, provided that it gives the Discloser prompt notice where legally permitted and reasonably cooperates in any effort to obtain protective treatment.
On termination, each party will return or delete the other’s Confidential Information on request, except for copies retained in routine backups or as required by law, which remain subject to these obligations until deleted. These confidentiality obligations continue for three (3) years after termination, and indefinitely for Customer Data and for anything that is a trade secret.
9. Warranties, Disclaimers and Limitation of Liability
Each party warrants that it has the authority to enter into these Terms of Service and that it will comply with the laws applicable to it in performing them. We warrant that we will provide the Cloud Service with reasonable skill and care.
EXCEPT AS EXPRESSLY SET OUT IN THIS SECTION 9, THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
EXCEPT AS EXPRESSLY SET OUT IN THIS SECTION 9, TRACECAT MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE SERVICES OR THE CONTENT OF ANY SITES LINKED TO THE SERVICES AND, SUBJECT TO THE LIMITS AND EXCLUSIONS SET OUT BELOW IN THIS SECTION 9, ASSUMES NO RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (III) ANY ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; AND (IV) EVENTS BEYOND OUR REASONABLE CONTROL.
AI AND AGENT FEATURES MAY PRODUCE OUTPUTS THAT ARE INACCURATE, INCOMPLETE OR UNSUITABLE FOR YOUR PURPOSE. THEY ARE NOT A SUBSTITUTE FOR PROFESSIONAL SECURITY JUDGMENT. YOU ARE RESPONSIBLE FOR REVIEWING OUTPUTS BEFORE RELYING ON THEM, AND FOR THE CONFIGURATION, TESTING, SCOPE AND CONSEQUENCES OF ANY AUTOMATED WORKFLOW, AGENT OR RESPONSE ACTION THAT YOU CONFIGURE TO OPERATE IN OR AGAINST YOUR ENVIRONMENT OR ANY THIRD-PARTY SERVICES.
OUTPUTS MAY ALSO BE FABRICATED. AI AND AGENT FEATURES CAN GENERATE TEXT, CITATIONS, IDENTIFIERS, LOG ENTRIES, INDICATORS OF COMPROMISE AND OTHER CONTENT THAT LOOKS CREDIBLE BUT IS WHOLLY OR PARTLY INVENTED, WHICH IS COMMONLY CALLED HALLUCINATION. YOU MUST VERIFY AN OUTPUT AGAINST AN AUTHORITATIVE SOURCE BEFORE YOU RELY ON IT, AND BEFORE YOU ALLOW IT TO TRIGGER OR INFORM ANY AUTOMATED WORKFLOW, AGENT OR RESPONSE ACTION.
NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST REVENUE OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF THE SAME.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE SERVICES WILL NOT EXCEED THE GREATER OF (I) THE AMOUNTS YOU PAID OR OWE US FOR THE CLOUD SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY AND (II) ONE THOUSAND U.S. DOLLARS (US$1,000). THE EXISTENCE OF MORE THAN ONE CLAIM DOES NOT INCREASE THIS LIMIT.
FOR LIABILITY ARISING FROM A BREACH OF SECTION 8 (CONFIDENTIAL INFORMATION), INCLUDING UNAUTHORIZED ACCESS TO OR DISCLOSURE OF CUSTOMER DATA, THAT LIMIT IS INSTEAD THE GREATER OF TWICE THE AMOUNTS YOU PAID OR OWE US FOR THE CLOUD SERVICE IN THAT TWELVE (12) MONTH PERIOD AND FIFTY THOUSAND U.S. DOLLARS (US$50,000).
NOTHING IN THESE TERMS OF SERVICE LIMITS OR EXCLUDES LIABILITY FOR FRAUD, FOR WILLFUL MISCONDUCT, FOR YOUR OBLIGATIONS UNDER SECTION 10 (INDEMNIFICATION), OR FOR ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.
10. Indemnification
You hereby agree to indemnify, defend, and hold harmless Tracecat and its officers, directors, employees, agents, attorneys, insurers, successors and assigns (the “Indemnified Parties”) from and against any and all liabilities incurred in connection with (i) your breach or violation of this Agreement, (ii) your violation of any law or of the rights of any third party, (iii) Customer Data, including any claim that it infringes a third party’s rights or was collected or used unlawfully, or (iv) any action the Services take at your direction against a system or account.
You also agree to indemnify the Indemnified Parties for any liabilities resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
We will give you prompt written notice of any claim for which we seek indemnification, will let you control the defense and settlement of that claim, and will reasonably cooperate with you at your expense. You may not settle a claim in a way that imposes any obligation, payment or admission on us without our prior written consent. We may participate in the defense at our own expense with counsel of our choosing.
11. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND GOVERNS HOW YOU AND TRACECAT CAN BRING CLAIMS AGAINST EACH OTHER.
You agree that, in the event any dispute or claim arises out of or relating to your use of the Services, you will contact us at privacy@tracecat.com and you and Tracecat will attempt in good faith to negotiate a written resolution of the matter directly.
You agree that if the matter remains unresolved for thirty (30) days after notification, such matter will be deemed a “Dispute.”
Any Dispute that is not resolved under this Section will be brought exclusively in the state or federal courts located in the State of Delaware, and each party submits to the exclusive jurisdiction of those courts. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.
EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE SERVICES.
12. Governing Law
Except as expressly provided in writing otherwise, this Agreement and your use of the Services will be governed by, and will be construed under, the laws of the State of Delaware, without regard to choice of law principles. This choice of law provision is only intended to specify the use of Delaware law to interpret this Agreement.
13. No Agency; No Employment
No agency, partnership, joint venture, employer-employee or franchiser-franchisee relationship is intended or created by this Agreement.
14. General Provisions
Failure by Tracecat to enforce any provision(s) of this Agreement will not be construed as a waiver of any provision or right.
Except for any signed agreement or order form between you and Tracecat, this Agreement constitutes the complete and exclusive agreement between you and Tracecat with respect to its subject matter, and supersedes and governs any and all prior agreements or communications. If there is a conflict, the following applies. A signed agreement or order form between you and Tracecat prevails over these Terms of Service. The data processing addendum controls on the processing of personal data, and the Privacy Policy controls on how we handle personal information. Otherwise these Terms of Service control.
The provisions of this Agreement are intended to be interpreted in a manner which makes them valid, legal, and enforceable. In the event any provision is found to be partially or wholly invalid, illegal or unenforceable, such provision shall be modified or restructured to the extent necessary to render it valid, legal, and enforceable.
This Agreement may not be assigned or transferred by you without our prior written approval. We may assign or transfer this Agreement without your consent, including but not limited to assignments: (1) to a parent or subsidiary, (2) to an acquirer of assets, or (3) to any other successor or acquirer.
Any assignment in violation of this section shall be null and void. This Agreement will inure to the benefit of Tracecat, its successors and assigns.
15. Changes to this Agreement and the Services
We may update these Terms of Service from time to time. If we make a material change, we will give you at least thirty (30) days’ advance notice by email to your Account email address and by a prominent notice on the Site, and the change will take effect at the end of that notice period. Non-material changes take effect when posted.
If you do not agree to a change, you may stop using the Services and close your Account before the change takes effect. Changes do not apply retroactively to a dispute that arose before they took effect.
Your continued use of the Services after a change takes effect means you accept it. We keep prior versions of these Terms of Service and will send you any prior version on request, so you can see which version governed your use at any given time. We may modify the Services themselves as described in Section 5.
16. No Rights of Third Parties
None of the terms of this Agreement are enforceable by any persons who are not a party to this Agreement, except that the Indemnified Parties may enforce Section 10 (Indemnification).
17. Notices and Consent to Receive Notices Electronically
You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which this Agreement refers electronically including without limitation by email or by posting Notices on this Site.
You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Unless otherwise specified in this Agreement, all notices under this Agreement will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after it is sent, if sent for next day delivery by a recognized overnight delivery service.
Contacting Us
If you have any questions about these Terms of Service or about the Services, please contact us by email at privacy@tracecat.com
Or by mail to:
IndexHub, Inc.
115 West 30th Street
New York, New York 10001
United States